Each industrial facility sets annual measurable targets for improving its performance in terms of Health and Safety. The performance, against set targets, is reviewed on a monthly and annual basis, after which, the relevant report is presented to Management.

Since 2012, amongst other goals, individual safety goals have also been set for all senior and middle managers in the industrial facilities.

In addition, HELLENIC PETROLEUM participates in the European Organization CONCAWE’s annually conducted survey and benchmarking for accidents, through which the Group keeps abreast of international developments in the establishment of additional indicators to measure safety performance.

Over a total of 7,900,000 man hours worked, 22 lost workday injuries occurred during the course of 2014 concerning personnel and contractors either employed in the Group’s refineries/chemical plants or by the EKO/HF marketing companies.

Table 3.3: Number of Incidents based on CONCAWE’s guidelines

  1. Cases concerning first aid are not included.
  2. Absences due to every type of incapacity are included (illness, accident, etc).
    * These indices are analytically presented at "OPERATIONAL PERFORMANCE" sector, indicator G4-LA6.

Charts 3.4 – 3.6 present the evolution of the most significant incident indicators in the Group’s facilities, compared with the corresponding CONCAWE indices.

54% of lost workday accidents concerning permanent employees were due to slips, trips and falls on the same level.

The reduction of safety indicators in 2014, compared to 2013, was quite evident and developed as follows: LWIF by 22%, AIF by 19.5%, LWIS by 38% and PSER by 48%.

Chart 3.4: AIF index


Chart 3.5: LWIF index

Chart 3.6: LWIS index


The European statistics for 2014, as is the normal, will not be issued till September of the next year, and as a result were not available at the time this Report was released.

In the context of the European refineries’ joint efforts to introduce specific indicators concerning safety processes, HELLENIC PETROLEUM was one of the first companies (globally) to adopt and monitor the new process safety performance indicators, in accordance with CONCAWE’s instructions and in line with API RP 754, 2010 (Recommended Practice 754 "Process Safety Performance Indicators for the Refining and Petrochemical Industries"). The relevant data for 2014 is presented in Table 3.7.

Table 3.7: Process Safety Incidents based on CONCAWE’s definitions



 Process Safety Event (PSE) 6 0 1
 Total PSER index    0.76 0      1.15

Chart 3.8 presents the total Process Safety Event Rate (PSER) trend which depicts all process safety incidents per one million man-hours, compared with CONCAWE’s corresponding index. From the chart it is evident that the Group’s rate is close to the European average.

To reduce these indicators, all of the Group’s facilities strive to achieve an annual target of Process Safety Events minimization, with zeroing as the ultimate goal.

Chart 3.8: Process Safety Incident Frequency, PSER